1 About This Privacy Policy
This Privacy Policy applies to all services operated by c 444 under the domain c444.plus, including the website, the mobile gaming platform, all casino games, sports betting services, promotions, and customer support channels. It governs how c 444 collects, uses, stores, and protects personal information relating to players and visitors based in Pakistan and elsewhere.
C 444 acts as the data controller for the personal information you provide when registering, depositing, playing, or contacting us. We process your data in accordance with applicable data protection law and our obligations under our operating licence.
By registering an account at c 444, depositing funds, or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not accept the terms of this policy, please do not register or use c 444.
Plain English summary: This page tells you exactly what personal information c 444 holds about you, why we need it, and what we do with it. You have real rights over your data — Section 10 of this page explains them clearly.
2 Data We Collect at C 444
C 444 collects only the information needed to operate your account, process payments, comply with legal requirements, and improve our services. We do not collect unnecessary data.
2.1 Information You Provide Directly
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address | Registration |
| Account Credentials | Username, encrypted password | Registration |
| Verification Documents | CNIC copy, proof of address, payment proof | KYC request |
| Financial Data | Payment method details, transaction history in PKR | Deposit / withdrawal |
| Communications | Support messages, complaint records, live chat logs | Customer support interactions |
| Responsible Gaming | Deposit limits set, self-exclusion requests | Account settings |
2.2 Data Collected Automatically
When you visit c444.plus or use the c 444 platform, certain technical data is collected automatically by our systems:
- IP address and approximate geographic location (city/region level)
- Device type, operating system, and browser version
- Pages visited on c444.plus, time spent, and navigation path
- Referring website or search query that brought you to c 444
- Game session data including session duration, games played, and bet history
- Login timestamps and session activity logs for security purposes
2.3 Data We Do Not Collect
C 444 does not collect or store full credit or debit card numbers — payment card processing is handled by our licensed payment processors who are PCI-DSS compliant. We also do not collect biometric data, social media profile information (unless you contact us via a social channel), or any sensitive personal categories beyond what is strictly required for age and identity verification.
3 How C 444 Uses Your Data
Every piece of data c 444 holds is used for a specific, defined purpose. We do not process your data for any purpose not listed below without first obtaining your explicit consent.
- Account management: Creating, maintaining, and securing your c 444 account, including authentication and access control.
- Transaction processing: Handling PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard.
- Identity verification (KYC): Confirming your identity and age to comply with our licensing obligations and prevent underage gambling.
- Customer support: Responding to your queries, resolving disputes, and providing assistance in English and Urdu.
- Responsible gaming: Enforcing deposit limits, processing self-exclusion requests, and monitoring for signs of problem gambling behaviour so we can provide support.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited activity on the c 444 platform.
- Legal compliance: Meeting obligations under applicable gaming regulations, anti-money laundering requirements, and tax reporting rules.
- Service improvement: Analysing aggregated and anonymised usage patterns to improve the c 444 platform, game selection, and user experience.
- Marketing communications (optional): Sending promotional emails or SMS notifications about c 444 offers and bonuses — only if you have opted in. You can withdraw this consent at any time.
4 Legal Basis for Data Processing
C 444 processes your personal data on one or more of the following legal grounds:
5 Payment Data & PKR Transactions
All financial transactions at c 444 are handled in Pakistani Rupees (PKR). We work with licensed payment processors — including integrations with Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and Visa/Mastercard gateways — to process deposits and withdrawals on your behalf.
C 444 stores a record of all transactions associated with your account: amounts, dates, payment methods used, and transaction reference numbers. This record is required for regulatory compliance, dispute resolution, and responsible gaming monitoring. Full payment card numbers are never stored on c 444 systems — card data is tokenised and handled exclusively by PCI-DSS compliant processors.
PKR only: C 444 accounts operate entirely in Pakistani Rupees. No currency conversion is applied to your transactions. The PKR amount you send is the PKR amount credited to your account.
Payment method data (such as your mobile wallet number or the last four digits of a card) is stored securely and used only to process transactions you initiate and to verify that withdrawals are returned to accounts in your own name. This data is never shared with third parties for marketing purposes.
6 Cookies & Tracking Technologies
C 444 uses cookies and similar tracking technologies on c444.plus to operate the platform, remember your preferences, and understand how players use the site. Here is a breakdown of the types of cookies in use:
| Cookie Type | Purpose | Category | Duration |
|---|---|---|---|
| Session Cookie | Keeps you logged in during your c 444 session | Session only | |
| Authentication Token | Remembers your login status across browser sessions (if "Remember me" is selected) | 30 days | |
| Security Cookie | Detects fraudulent login attempts and CSRF attacks | Session only | |
| Analytics Cookie | Aggregated traffic analysis — pages visited, session duration, device type | 12 months | |
| Preference Cookie | Stores your language, display, and notification preferences on c 444 | 12 months |
You can control non-essential cookies through your browser settings. Disabling required cookies may prevent certain c 444 features — including login and payment processing — from working correctly. C 444 does not use third-party advertising cookies or behavioural tracking cookies that share data with advertisers.
7 Data Sharing — Who Sees Your Information
C 444 does not sell your personal information to any third party. We do not share your data with marketers, data brokers, or advertising networks. The only circumstances under which c 444 shares your personal data are:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card gateway providers receive the minimum data required to process your PKR transactions. These parties are contractually bound to use your data only for payment processing.
- Identity verification services: Where KYC verification is required, your identity documents may be processed by licensed verification partners operating under strict data protection obligations.
- Game technology providers: Live casino and game software providers may receive anonymised session data to operate their games within the c 444 platform. They do not receive your identity or payment information.
- Regulatory authorities: Where required by our operating licence or applicable law, c 444 may be required to provide information to regulatory bodies, law enforcement, or financial intelligence units in cases involving suspected fraud, money laundering, or other serious matters.
- Professional advisers: Legal, accounting, or auditing professionals engaged by c 444 may access relevant account data where necessary to fulfil their professional obligations, subject to confidentiality agreements.
All third parties who receive data from c 444 are required by contract to process it only for the stated purpose, maintain appropriate security measures, and comply with applicable data protection law. C 444 does not transfer your personal data outside of jurisdictions that provide an adequate level of data protection without appropriate safeguards in place.
8 Data Retention at C 444
C 444 retains your personal data for as long as your account is active and for a defined period following account closure, as required by our regulatory obligations. Specific retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | Anti-money laundering regulations |
| Transaction Records (PKR) | 5 years after each transaction | Financial regulations and dispute resolution |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Customer Support Records | 3 years after last interaction | Dispute resolution and quality assurance |
| Marketing Preferences | Until withdrawn or account closed | Consent-based processing |
| Website Analytics (anonymised) | 24 months | Service improvement |
When the applicable retention period expires, c 444 securely deletes or anonymises your data. Data that has been anonymised (i.e., all identifying information removed so it cannot be linked back to you) may be retained indefinitely for statistical and analytical purposes.
9 Security Measures at C 444
Protecting your personal and financial information is a core responsibility at c 444. We have implemented a range of technical and organisational security measures to guard against unauthorised access, accidental loss, and misuse of your data.
Your part matters too: Use a strong, unique password for your c 444 account. Never share your login credentials. If you suspect your account has been accessed without your permission, contact c 444 support immediately and change your password.
10 Your Data Rights at C 444
You have specific rights over the personal data that c 444 holds about you. These rights are not theoretical — you can exercise them at any time by contacting our support team. Here is what each right means in practice:
To exercise any of the above rights, contact c 444 at support@c444.plus with the subject line "Data Rights Request" and a brief description of your request. We will acknowledge your request within 72 hours and fulfil it within 30 days. Identity verification may be required before we can action your request.
11 Children's Privacy
C 444 is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under the age of 18. If you are under 18, you must not register at c 444 or provide any personal information to us.
If c 444 becomes aware that personal data has been collected from a person under 18, that account will be closed immediately, any winnings will be forfeited, and the deposit amount will be returned to the payment source. Any information collected from an underage user will be deleted as promptly as possible.
If you are a parent or guardian and believe that your child may have registered at c 444, please contact us immediately at support@c444.plus. We will investigate and take appropriate action within 24 hours.
12 Updates to This Privacy Policy
C 444 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or changes in the services we offer. When updates are made, the "Last updated" date at the top of this page will be revised accordingly.
For significant changes to the way your data is processed, c 444 will notify registered users by email or via an in-platform notification. Continuing to use c 444 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised version.
We recommend revisiting this page periodically to stay informed about how c 444 handles your personal information. If any update is not acceptable to you, please contact our support team to discuss your options.
13 Contact & Complaints
If you have any questions about this Privacy Policy, want to exercise a data right, or wish to raise a concern about how c 444 has handled your personal information, please get in touch. Our team responds in both English and Urdu.
Subject: Privacy Policy / Data Rights
Urdu & English support available
Response time: We aim to acknowledge all privacy-related enquiries within 72 hours and provide a full response within 30 days. For urgent account security concerns, live chat typically responds within minutes.